Frequently Asked Questions
What are your tutor's qualifications?
Has the tutor had good reviews in the past?
We are extremely proud of all of our in-home tutors, for both the results they achieve with each of their students and the feedback we receive. We have so much faith in the training system that we provide a complete satisfaction guarantee. We monitor a number of key performance indicators including results, communication, and many more, on a regular basis to ensure our service is top quality
What if I don't like the tutor?
We are so confident in our in-home tutors we provide a complete satisfaction guarantee, if you're not happy with your in-home tutor we will find another one for another session at no extra charge. If we can't find a replacement, you will receive a full refund.
Is there a minimum number of hours?
Our minimum session is 1 hour, with younger children we break up the session with games to ensure that they remain focused.
How much tuition does my child need?
Students are all individuals, as a result a recommendation is provide based on your child's unique assessment results in conjunction with your free consultation
Do you follow the Australian Curriculum?
Our in-home tutors are tested and trained in the National State and IB Curriculums. In addition to this it is important to understand even with the Australian Curriculum, schools are free to cover different topics at slightly different stages. Even different teachers, within the same school expect that things are done their way.
We know it is important to ensure flexibility and tailor the techniques and teachings to suit the student and the way their teacher would like to see things done. Our in-home tutors review the curriculum and are provided with a wide range of worksheets and resources to specifically reinforce a variety of curriculum outcomes. Our in-home tutors are taught to adapt to the specific needs of each student.
How will the tutor know what areas my child needs help with?
Conventional tuition provides a band-aid style solution. We have been striving for years to ensure we do not fall into the same poor habits of other agencies. Tutors are able to assess students knowledge using our proprietary diagnostic assessments (learn more about them here). Our in-home tutors are trained to identify specific areas a child is struggling with and identify how far back the problem goes.
How much does it cost?
We have a clear pricing structure which will reward client's committing to a longer term solution. Contact us today for a complete information pack and up-to-date pricing table.
Have a Question?
Call today to speak with one of our friendly customer service staff, they're more than happy to discuss your specific questions.
Call: 1300 4200 79